1-800-570-7827

• the difference
• the resources

Services

The Pro Star Difference

Our strength is derived from our understanding of the entire supply chain. We work to not only improve your freight bill, but the efficiency and productivity of your operation.We work to not only improve your freight bill, but the efficiency and productivity of your operation through out of the box thinking and experience in supply chain management.

Pro Star brings creative shipping solutions, visibility, competitive pricing, and time-saving services to your company. Our formula for lowering the total cost of logistics includes addressing both freight charges and operating costs such as carrier management, dispatching, auditing, dispute resolution, customer service calls, information management, and resource allocation.

Intelligent Transportation Solutions:

• You remain in control of carrier selection. Our obligation is to provide you with options
• We maintain accounts and aggressive rates with dozens of carriers.
• We work with you to automate the process of optimizing freight costs to reduce your overall spend or turn your distribution operation into a profit center.

To find out how we can start to make a difference for your company, email us or give us a call 1-800-570-7827.

First Rate Service

Pro Star’s personnel provide superior service through their personal dedication to you.

Our business model requires that our team:

• Dispatches, verifies the pick-up, and traces every shipment on a daily basis through to delivery.
• Audits every freight bill from the carrier for accuracy and eliminates all unjustified charges from the carrier before an invoice is created for you.
• Assigns to you a dedicated internal customer service agent from one of our customer service centers.
• Has the ability to generate and email/ fax Bills of Lading, Pallet Labels, Rate Quotes, and Invoices to your personnel our your vendors.
• Create a customized program and routing guide to manage your inbound logistics costs and monitor the timeliness of inbound shipments.
• Will answer your calls directly, in person, not through the use of an automated answering menu.
• Researches cost saving solutions for every single shipment dispatched that may qualify for savings under back-haul, spot quote, consolidation, truckload, or hundredweight shipping options.

Additional Services

Through our extensive network of clients and partners Pro Star has developed a wide range of additional services that can be offered to our customers and their businesses. These include:

• Pro Star Fulfillment dedicated to improving traffic management
• Starling Interactive customized web applications, ecommerce, design, & marketing all in one place
• Pro Star Call Center

The variables within logistics operations and freight movement create opportunities for us to build solutions that resolve issues, increase customer satisfaction and build customer loyalty.